Last updated June 14, 2023
Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase, you may return it for a full refund. Please see below for more information on our return policy.
Returns
All returns must be postmarked within fourteen (14) days of the purchase date. All returned items must be in new and unused condition.
Return Process
To return an item, please email customer service and inform them that you want to return an item. Mail your return to the following address:
NACPB
Attn: Returns
1838 N 1075 W #300
Farmington, UT 84025
United States
Please note: You will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.
Refunds
After receiving your return and inspecting the condition of your item, we will process your refund. Please allow at least three to five (3-5) days from the receipt of your item to process your return. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.
If you have purchased a textbook code and accessed the material from said code, you will not receive a refund for the used code.
Exceptions
If you have purchased and accessed a course, you will receive a full refund less the stated Learning Management System amount to purchase or extend a course.
Questions
If you have any questions concerning our return policy, please contact us at:
info@certifiedpublicbookkeeper.org